Frequently Asked Questions

Get answers to your questions
  • Q. Why did you contact me?
  • A. Asset Recovery Services contacted you because you are the owner of unclaimed funds that we have located. We have the ability to recover this money for you.
  • Q. What are “unclaimed funds”?
  • A. Generally, funds left unclaimed consist of old accounts and uncashed checks. Often the money is from a check that was never deposited, lost in the mail or misplaced. In other instances, the owner of the unclaimed funds has died and the heirs have no knowledge of the existence of these funds. The unclaimed property we work with does NOT include any real estate (e.g., homes, buildings or land).
  • Q. But, as far as I know, I don't have any “unclaimed funds.”
  • A. The vast majority of our clients were previously unaware that they had unclaimed money – if they HAD been aware of these funds, they would not be unclaimed...hence the term “unclaimed funds.” The reason we contacted you is because we are confident that (1) the funds exist, (2) you are the owner of these funds, and (3) we will be able to recover these funds for you.
  • Q. OK, so what are the funds that you found for me?
  • A. Please refer to the letter we mailed you.
  • Q. How did these funds go unclaimed in the first place?
  • A. Funds can become unclaimed for a multitude of reasons, many of which have nothing to do with the owner. Now that we know that these funds exist, we are in a position to recover them for you. This is good news, not bad news.
  • Q. Why is this the first time that I am being notified about these unclaimed funds?
  • A. Organizations holding unclaimed funds are not always required to locate and/or notify the Owners of unclaimed funds. Accordingly, it is highly unlikely that you will be able to recover the unclaimed funds without our help. If you have moved, they most likely never received notice of your new address.
  • Q. Who will receive the unclaimed funds?
  • A. Payment of the unclaimed funds will be sent to the Owner.
  • Q. If the Owner is deceased, who may recover the unclaimed funds referred to in your letter?
  • A. The surviving spouse, daughter, son or other relative can claim the unclaimed funds.
  • Q. When will I receive my money?
  • A. The average time is 60 days to recover the unclaimed funds.
  • Q. What is the fee to reclaim the unclaimed funds?
  • A. We do NOT charge an up-front fee to use our services. When your unclaimed funds have been recovered, we charge a fee of only 10% of the recovered funds. The fee includes the following:
    • 25 years of experience in performing prompt unclaimed funds recoveries.
    • Dedicated personnel that will help you in every step of the claims process.
    • Our strong relationships with the entities who hold unclaimed funds.
    • We think you'll agree that 90% of something is better than 100% of NOTHING.
  • Q. How is this different than any of the scams I've heard of?
  • A. We understand your concern, but this is not a scam:
    • We charge NO UP-FRONT FEE to work on your claim.
    • Unless there is a recovery of your unclaimed money, you will pay us NO FEE. Thus, you have nothing to lose and everything to gain by having us initiate recovery of the money.
    • We have contacted you because there definitely is unclaimed money in your name, and Asset Recovery Service can help you recover these funds.
  • Q. What do you need from me to begin?
  • A. Just sign the agreement and return it to us: by fax (the quickest method), by email (with an attached scan of your agreement), or by postal mail using our postage-free reply envelope. We will begin recovering your money immediately. You can also complete the agreement, take a picture of it, and email it to us.
  • Q. What should I do if I still have questions regarding the letter you sent to me?
  • A. Just contact us, and we will be happy to explain the process. Also, you may have your attorney or accountant call us.
    Return your signed agreement today.
    The sooner you act, the sooner you will recover your money. Remember, these funds are not gaining any interest.